Annually + CD - Published on April 14th, 2023

[MikeyC]

Just arrived in NYC!

[euroboy]

Today I received my order. When I placed the order on the web, in addition to paying for the order, I paid for the shipping and now when they come to deliver it, I had to pay customs fees!!!!!!.

It is an abuse. I remember that it happened to me last year too, but it really seems like an abuse to me.

It's crazy it's total order cost.

[jyllinge]

Yep - same thing here.

Now I have paid VAT twice...Once through the store (IOSS) and now to post Denmark (+absurd handling fee).

Just sent the receipt to the Store for refund. See below message from the store.

"We are aware that there are currently problems with IOSS and as a result you may be required to pay import duties upon delivery. Once you have paid the fee, please contact us via iossqueries@wmgcustomerservice.com with your order number and your receipt of the fee payment (e.g. proof of payment issued by your postal operator)."

[psbfannyc]

Arrived in Berlin today.

OUTRAGEOUS that I had to pay €7.99 in customs fees.

[Disco.]

Yep - same thing here.

Now I have paid VAT twice...Once through the store (IOSS) and now to post Denmark (+absurd handling fee).

Just sent the receipt to the Store for refund. See below message from the store.

"We are aware that there are currently problems with IOSS and as a result you may be required to pay import duties upon delivery. Once you have paid the fee, please contact us via iossqueries@wmgcustomerservice.com with your order number and your receipt of the fee payment (e.g. proof of payment issued by your postal operator)."

The handling fee is outrageous !

[psbnyc]

Received in NYC yesterday!

[leesmapman]

"We are aware that there are currently problems with IOSS and as a result you may be required to pay import duties upon delivery. Once you have paid the fee, please contact us via iossqueries@wmgcustomerservice.com with your order number and your receipt of the fee payment (e.g. proof of payment issued by your postal operator)."

Going to do this, thanks!

[oakey]

"We are aware that there are currently problems with IOSS and as a result you may be required to pay import duties upon delivery. Once you have paid the fee, please contact us via iossqueries@wmgcustomerservice.com with your order number and your receipt of the fee payment (e.g. proof of payment issued by your postal operator)."

Going to do this, thanks!

Did this too but got the same reply, ie that more info will be available mid May

[Jan R.]

I got mine today, Pittsburgh, PA. No extra customs, but the envelope was visibly opened, so obviously they checked what was in there.

[lucienchardon]

I got my copy in NYC today. Looking forward to reading it!

[Meebabi]

Well mine apparently left for Canada very early this morning, but no further updates available. I’m hoping to receive it by Friday.

[alternativeformat]

Wish I was seeing progress past this point, one week ago now:

April 18, 2023
12:20 pm
Processed Through Facility,
JERSEY L, JERSEY

Anyone else in a similar situation? I'm in Pennsylvania, too, but I don't think they mean New Jersey, unfortunately.

Sent from my Pixel 6 Pro using Tapatalk

[ChrisLove]

How long after recieved e-mail confirmation that your store order has shipped you got your copy ?

[Enrique]

17th april e-mail confirmation; delivered on 24th (Spain)

[zukunft]

How long after recieved e-mail confirmation that your store order has shipped you got your copy ?

1 week to Germany.