Annually 2020 + Free CD

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Disco.
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Re: Annually 2020 + Free CD

#31 Post by Disco. »

My credit card was charged on February 25th for this.

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moxlox
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Re: Annually 2020 + Free CD

#32 Post by moxlox »

PETHEAD72 wrote: Wed 01 Apr 2020, 9:52 am Has anyone received an email saying their order was cancelled?,i also received a message from my credit card provider saying there was 'unusual' activity on my card regarding this transaction?!

The email from digital stores asked me to place the order again which i can't now as it is showing as sold out!,there is absolutely no problem with my card so i was completely baffled by this!,so i phoned digital stores and they said there is some sort of 'technical error' and their management are looking into it and that i should hear soon why this happened.the guy said my order should still be safe.really baffled and unhappy about this as i have never had any problem like this before ever!

I placed this order when it was made available!
Yeah this happened to me this morning with Annually - I am in the UK. Awaiting a response. This is the 2nd consecutive item this has happened to me from the PSB Store - the same happened to Monkey Business and I had to reorder. As you say though you can't reorder Annually as its sold out. I am not happy!!! No problem with my credit card; but the order was cancelled because the bank identified the pre-order coming through over a month later as fraudulent activity.

What phone number did you use for Digital Stores? As usual on the internet I couldn't find a number to call them on.
Circuses and Bread

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PETHEAD72
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Re: Annually 2020 + Free CD

#33 Post by PETHEAD72 »

moxlox wrote: Wed 01 Apr 2020, 10:51 am
PETHEAD72 wrote: Wed 01 Apr 2020, 9:52 am Has anyone received an email saying their order was cancelled?,i also received a message from my credit card provider saying there was 'unusual' activity on my card regarding this transaction?!

The email from digital stores asked me to place the order again which i can't now as it is showing as sold out!,there is absolutely no problem with my card so i was completely baffled by this!,so i phoned digital stores and they said there is some sort of 'technical error' and their management are looking into it and that i should hear soon why this happened.the guy said my order should still be safe.really baffled and unhappy about this as i have never had any problem like this before ever!

I placed this order when it was made available!
Yeah this happened to me this morning with Annually - I am in the UK. Awaiting a response. This is the 2nd consecutive item this has happened to me from the PSB Store - the same happened to Monkey Business and I had to reorder. As you say though you can't reorder Annually as its sold out. I am not happy!!! No problem with my credit card; but the order was cancelled because the bank identified the pre-order coming through over a month later as fraudulent activity.

What phone number did you use for Digital Stores? As usual on the internet I couldn't find a number to call them on.
Hi,it's 0845 052 7506
You got a heart of glass or a heart of stone?

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moxlox
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Re: Annually 2020 + Free CD

#34 Post by moxlox »

PETHEAD72 wrote: Wed 01 Apr 2020, 11:06 am Hi,it's 0845 052 7506
Thanks!! :D
Circuses and Bread

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PETHEAD72
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Re: Annually 2020 + Free CD

#35 Post by PETHEAD72 »

Ps...i just placed the order again just incase as i see it is available again!
You got a heart of glass or a heart of stone?

Oi!...got far to go have you?!... :lol:

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moxlox
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Re: Annually 2020 + Free CD

#36 Post by moxlox »

Ordered (again)!

Had no response from Digital Stores yet
Circuses and Bread

domino
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Re: Annually 2020 + Free CD

#37 Post by domino »

They began to ship it today, according to Instagram.
A blues would be in B flat, pain defining wisdom,
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Ghost within this house
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Re: Annually 2020 + Free CD

#38 Post by Ghost within this house »

Do we think My Beautiful Laundrette will get a digital release?
Firing verbal shots.......like a Tommy Gun

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oakey
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Re: Annually 2020 + Free CD

#39 Post by oakey »

domino wrote: Wed 01 Apr 2020, 3:29 pm They began to ship it today, according to Instagram.
The PSB store states April 17 as release date, so they are early?

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Boring90
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Re: Annually 2020 + Free CD

#40 Post by Boring90 »

Always use PayPal when you order from Digital Stores. Otherwise you are rolling the dice.
Las Vegas 1999

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PETHEAD72
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Re: Annually 2020 + Free CD

#41 Post by PETHEAD72 »

Boring90 wrote: Wed 01 Apr 2020, 5:07 pm Always use PayPal when you order from Digital Stores. Otherwise you are rolling the dice.
98% of the time i have,don't know who to blame,my credit card provider said it was a security issue on their side whereas digital stores said it was a technical issue on their side!...i think it was down to the credit card company,card is perfectly ok,just a stupid random check at the wrong time.
You got a heart of glass or a heart of stone?

Oi!...got far to go have you?!... :lol:

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Xakrij
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Re: Annually 2020 + Free CD

#42 Post by Xakrij »

oakey wrote: Wed 01 Apr 2020, 4:35 pm
domino wrote: Wed 01 Apr 2020, 3:29 pm They began to ship it today, according to Instagram.
The PSB store states April 17 as release date, so they are early?
From OS:
Books shipping early
https://www.petshopboys.co.uk/news/2020 ... ping-early
Annually 2020.jpg
Annually 2020.jpg (433.66 KiB) Viewed 1388 times
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BoyStrange
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Re: Annually 2020 + Free CD

#43 Post by BoyStrange »

They should do the same with the "I don't wanna" single.

Disco.
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Re: Annually 2020 + Free CD

#44 Post by Disco. »

I am getting it from amazon, wonder when it will show up ? !! 😩

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canveyboy
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Re: Annually 2020 + Free CD

#45 Post by canveyboy »

I wonder who will get to hear the new CD first. As soon as someone hears it, please put up a review here!

Stay safe everyone x
Its taken me all of my life to find you

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