Future Lover wrote: ↑
Thu 26 Mar 2020, 1:06 pm
That's honestly devastating. They should be ashamed!
I am really frustrated with the postal services as things I order online often gets damaged during shipment. I have started to pay premium prices to get tracked and fast delivery when I order something online to limit the time the parcels are handled by various postal services. I paid £15.32 to get this shipped to Denmark which was the most expensive option offered by Rough Trade. It wasn't even fast delivered. You are right, they really should be ashamed.
leesmapman wrote: ↑
Thu 26 Mar 2020, 1:11 pm
Wow, what happened there?
Not sure what happened but the substance on the books smelled and felt like some kind of bathing oil or soap. I opened the package with the delivery woman present. I followed her advised to refuse delivery which would make it possible for them to compensate Rough Trade for the destroyed books. It was somewhat devastating to let go of the beautiful autographs inside the books though.