"Literally & Pet Shop Boys versus America +": Autographed by Neil & Chris March 19, 2020

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madsnielsen
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Re: "Literally & Pet Shop Boys versus America +": Autographed by Neil & Chris March 19, 2020

#136 Post by madsnielsen » Thu 26 Mar 2020, 2:36 pm

Future Lover wrote:
Thu 26 Mar 2020, 1:06 pm
That's honestly devastating. They should be ashamed!
I am really frustrated with the postal services as things I order online often gets damaged during shipment. I have started to pay premium prices to get tracked and fast delivery when I order something online to limit the time the parcels are handled by various postal services. I paid £15.32 to get this shipped to Denmark which was the most expensive option offered by Rough Trade. It wasn't even fast delivered. You are right, they really should be ashamed.
leesmapman wrote:
Thu 26 Mar 2020, 1:11 pm
Wow, what happened there?
Not sure what happened but the substance on the books smelled and felt like some kind of bathing oil or soap. I opened the package with the delivery woman present. I followed her advised to refuse delivery which would make it possible for them to compensate Rough Trade for the destroyed books. It was somewhat devastating to let go of the beautiful autographs inside the books though. :(
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madsnielsen
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Re: "Literally & Pet Shop Boys versus America +": Autographed by Neil & Chris March 19, 2020

#138 Post by madsnielsen » Thu 26 Mar 2020, 3:21 pm

leesmapman wrote:
Thu 26 Mar 2020, 2:46 pm
At least they smelled good :-/
:lol: :clap:
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Kobalt Blew
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Re: "Literally & Pet Shop Boys versus America +": Autographed by Neil & Chris March 19, 2020

#139 Post by Kobalt Blew » Mon 30 Mar 2020, 1:12 pm

Anyone else in England also still not received their signed books yet? (from Rough Trade)
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Boring90
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Re: "Literally & Pet Shop Boys versus America +": Autographed by Neil & Chris March 19, 2020

#140 Post by Boring90 » Mon 30 Mar 2020, 8:29 pm

Received both signed books here in the U.S. from Rough Trade. At least I hope both are signed. Will wait a few days to open.
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tottenhammattspurs
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Re: "Literally & Pet Shop Boys versus America +": Autographed by Neil & Chris March 19, 2020

#141 Post by tottenhammattspurs » Tue 31 Mar 2020, 12:50 pm

Mine finally arrived yesterday. Separately. And both knocked about a bit.
is is and isnt isnt

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Xakrij
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Re: "Literally & Pet Shop Boys versus America +": Autographed by Neil & Chris March 19, 2020

#142 Post by Xakrij » Wed 01 Apr 2020, 5:59 pm

From OS:
Books shipping early

https://www.petshopboys.co.uk/news/2020 ... ping-early
Annually 2020.jpg
Annually 2020.jpg (433.66 KiB) Viewed 640 times
...shot in the fatal cause of frock-and-droll

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Marie loves PSB
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Re: "Literally & Pet Shop Boys versus America +": Autographed by Neil & Chris March 19, 2020

#143 Post by Marie loves PSB » Thu 02 Apr 2020, 12:25 pm

madsnielsen wrote:
Thu 26 Mar 2020, 11:55 am
Hurray!! Received the signed books from Rough Trade today. :eh: :roll:

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So, sorry to have seen the state of your books. :( I really hope they send something decent back to you soon. :D

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Boring90
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Re: "Literally & Pet Shop Boys versus America +": Autographed by Neil & Chris March 19, 2020

#144 Post by Boring90 » Thu 02 Apr 2020, 11:04 pm

Opened my package today and both books in fine shape with nice autographs in each. Maybe a very slight bit of wear on the cover of one due to the book rubbing against the cardboard. These should have been shrinkwrapped after the signing. At first I was mad that RT made me order each separately, however, I think this actually may have protected these a bit better.

Thanks to the original poster who alerted us to Rough Trade listing these early.
Las Vegas 1999

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madsnielsen
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Re: "Literally & Pet Shop Boys versus America +": Autographed by Neil & Chris March 19, 2020

#145 Post by madsnielsen » Fri 03 Apr 2020, 12:04 am

Marie loves PSB wrote:
Thu 02 Apr 2020, 12:25 pm
madsnielsen wrote:
Thu 26 Mar 2020, 11:55 am
Hurray!! Received the signed books from Rough Trade today. :eh: :roll:

Image
So, sorry to have seen the state of your books. :( I really hope they send something decent back to you soon. :D
Thank you. I contacted Rough Trade right away. It has been a week now and I haven't heard back from them if they will be able to send replacements or give me a refund. :down: Considering the things going on in the world right now my problem with these signed books seems somewhat irrelevant.
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Kobalt Blew
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Re: "Literally & Pet Shop Boys versus America +": Autographed by Neil & Chris March 19, 2020

#146 Post by Kobalt Blew » Fri 03 Apr 2020, 8:49 pm

They finally arrived in England Tuesday this week, both a bit bashed (Chris a bit more than Neil). I really don't understand why companies can't use bubble-wrap for things like this to prevent damage and protect the items.

Keep emailing Rough Trade & maybe try phoning them Mads or try for a refund via your credit card company perhaps?
previously Parlophoney.

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Re: "Literally & Pet Shop Boys versus America +": Autographed by Neil & Chris March 19, 2020

#147 Post by rehmana » Sat 04 Apr 2020, 9:52 am

Has anybody had a dispatch email yet from the official store for the slipcase veraion. Would have expected that by now and maybe even delivery.

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Re: "Literally & Pet Shop Boys versus America +": Autographed by Neil & Chris March 19, 2020

#148 Post by Pod » Sat 04 Apr 2020, 10:01 am

rehmana wrote:
Sat 04 Apr 2020, 9:52 am
Has anybody had a dispatch email yet from the official store for the slipcase veraion. Would have expected that by now and maybe even delivery.
These aren’t shipping until mid-April now. Had an email a couple of weeks ago.
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Re: "Literally & Pet Shop Boys versus America +": Autographed by Neil & Chris March 19, 2020

#149 Post by Padster » Sat 04 Apr 2020, 10:37 am

Kobalt Blew wrote:
Mon 30 Mar 2020, 1:12 pm
Anyone else in England also still not received their signed books yet? (from Rough Trade)
Mine arrived on Monday, just under 2 weeks delivery. It could be your local post office just being really busy. Did you use the trackable option for dispatch? If so, keep checking Royal Mail it’ll say they don’t have any details until your local office receives the package, then it’ll say “We haven’t attempted delivery yet” (or words to that effect) - that means they have it and it’ll be in the queue for delivery.

Hope it arrives soon, if it hasn’t already.

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Re: "Literally & Pet Shop Boys versus America +": Autographed by Neil & Chris March 19, 2020

#150 Post by rehmana » Sat 04 Apr 2020, 11:34 am

I thought the tweet about shipping on 1st april was for the slipcase edition as well. They also did take the credit card payment which is why i thought it may have been shipped or shipping in the last few days. Oh well....

Pod wrote:
Sat 04 Apr 2020, 10:01 am
rehmana wrote:
Sat 04 Apr 2020, 9:52 am
Has anybody had a dispatch email yet from the official store for the slipcase veraion. Would have expected that by now and maybe even delivery.
These aren’t shipping until mid-April now. Had an email a couple of weeks ago.

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