Official store Hotspot signed prints damage

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james23_uk
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Re: Official store Hotspot signed prints damage

#16 Post by james23_uk »

The PSB store kindly have sent me replacement prints :)
at rock bottom :wall:

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Paulo
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Re: Official store Hotspot signed prints damage

#17 Post by Paulo »

That's great news :)

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Greendrake
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Re: Official store Hotspot signed prints damage

#18 Post by Greendrake »

james23_uk wrote: Sat 01 Feb 2020, 1:12 am The PSB store kindly have sent me replacement prints :)
Hmmm.. To me that actually sounds suspicious. Do you think they kept some signed prints just in case they have to send replacements? Or did Neil and Chris bother to sign those extra for you just because the first ones got bent in post? Rather, I don't see it totally impossible that the store signs them :eh:

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james23_uk
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Re: Official store Hotspot signed prints damage

#19 Post by james23_uk »

Quite sure they would keep some extra back in reserve.
at rock bottom :wall:

Dog
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Re: Official store Hotspot signed prints damage

#20 Post by Dog »

james23_uk wrote:Quite sure they would keep some extra back in reserve.
Yes, they always do this and have helped me in the past too.
Woof.

domino
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Re: Official store Hotspot signed prints damage

#21 Post by domino »

My print (and the album) arrived yesterday without any kind of damage. I'm quite happy about that. :)
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oakey
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Re: Official store Hotspot signed prints damage

#22 Post by oakey »

domino wrote: Sat 01 Feb 2020, 9:33 am My print (and the album) arrived yesterday without any kind of damage. I'm quite happy about that. :)
Same here. The ‘signatures’ are barely recognizable as such though...

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Marie loves PSB
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Re: Official store Hotspot signed prints damage

#23 Post by Marie loves PSB »

james23_uk wrote: Sat 01 Feb 2020, 1:12 am The PSB store kindly have sent me replacement prints :)
Glad you have been able to sort that out James23_uk. :D Perhaps they kept some back as they knew how well they packed them (not) lol...

Cdrodkey
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Re: Official store Hotspot signed prints damage

#24 Post by Cdrodkey »

I am in the US and haven't received mine at all yet.

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retrofuturist
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Re: Official store Hotspot signed prints damage

#25 Post by retrofuturist »

Still waiting here in Australia too... (all going well, I should be getting two prints... and to an earlier point made, I'm glad I ordered the vinyl, so that it should provide them with some extra protection).

TallThinMan
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Re: Official store Hotspot signed prints damage

#26 Post by TallThinMan »

I originally ordered the CD from the official store and then ordered the double CD and signed print a bit later when they cunningly announced their existence. I’ve just received the signed print (in reasonable condition), but it’s with the regular CD. At this point I have no idea if they’re even sending me the special edition CD.

Future Lover
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Re: Official store Hotspot signed prints damage

#27 Post by Future Lover »

They will. All copies pre-ordered before the prints were even announced will include them, as per the website.

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Boring90
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Re: Official store Hotspot signed prints damage

#28 Post by Boring90 »

Both my prints arrived today in horrible condition. Both have a huge indentation in the middle the print the size of a cassette (I ordered a cassette and the double CD) and one has a huge black ink stain on it.

Now to find an email address to complain.
Las Vegas 1999

Rorie
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Re: Official store Hotspot signed prints damage

#29 Post by Rorie »

Cassettes arrived. All my prints have a slight bend in them.
Last edited by Rorie on Tue 11 Feb 2020, 12:06 am, edited 1 time in total.

TallThinMan
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Re: Official store Hotspot signed prints damage

#30 Post by TallThinMan »

Future Lover wrote: Mon 03 Feb 2020, 4:39 pm They will. All copies pre-ordered before the prints were even announced will include them, as per the website.
Had a reply from Digital Stores after I contacted them. As far as they’re concerned they sent my double CD, but as I chose standard postage rather than courier delivery there’s no tracking. I need to check with the sorting office tomorrow, but it looks like it got lost in the post.

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